Oxy is a creative design agency with offices in Phoenix and Salt Lake. We use our superpowers to create customer and business value through intuitive product designs and brand experiences. The bulk of our work is done for emerging startups and tech-enabled enterprises without strategic design support. Our work has been seen/used by millions of people across the world. Our focus as an agency is on strategy and production design for product experiences, messaging and brand identity. Clients love working with us because we’re relentless in our focus on helping define and achieve outcomes that help move their businesses and visions forward.
We're looking for a Product Designer who is passionate about creating usable experiences for web software and native mobile applications. As a Product Designer, you’ll be asked to think strategically around the problem and produce a great experience for end-users. You’d have a refreshing amount of autonomy on every project you work on. For a better perspective of this role, see the sections titled 'about you', 'key tasks', ‘what success looks like’, and 'key requirements' below.
- You're brutally honest and you don't let bullshit slide. Your honesty can make people feel uncomfortable, which is not the same as being an asshole.
- Your default position is to assume others have good intentions and good will, and you expect the same in return.
- You see yourself as a human first, employee second (or not at all).
- You take pride in what you produce. i.e. Cutting corners makes you feel uneasy.
- You value managers who empower you to take the time to do things right, or support you to have the time to figure out what it means to do things right.
- You try to think in first-principles, and often question how something can be made better - a process, an output, a presentation, etc.
- You're willing to let Oxy be your primary mental focus from a career perspective, and give it priority over other opportunities, interests and hobbies.
- You're not an asshole* (See below for the official definition of ‘asshole’).
- You would quit any job that forced you to work with assholes.
- You are looking for ‘second family.’** (See below for the official definition of ‘second family’).
- Also, you have an interest in becoming a better designer & design leader.
- Collaborate with team members and clients in defining project requirements.
- Document process and create ‘approach’ documentation outlining the plan you will follow when designing for a project.
- Understand the problem we’re being asked to solve through a software solution.
- The ability to think end-to-end, balancing a sympathy for end user experiences with what is feasible from a timeline/resource perspective.
- Ideate potential solutions that map back to the problem.
- Communicate ideas for solutions in the form of presentations, user stories, documentation, flow diagrams, low-fidelity sketches, wireframes, user journeys, and final designs.
- Perform comparative research in collecting ideas for interface solutions.
- Create assets in support of a final solution, more specifically; product requirements, user stories, user flows, user research, wireframes, visual languages, component libraries, high-fidelity designs, clickable prototypes, user testing, content workshops, copywriting, visual concepts, etc.
- Leverage and contribute to in-house component libraries used in the production of solution interfaces.
- Meet with team members for internal reviews to discuss and critique the designs to make them better.
- Lead meetings & present work to clients for feedback and acceptance.
What success looks like
- You execute a sound design process with consistent milestones across projects.
- Requirements & client preferences are thoroughly documented near the beginning of each project.
- Client expectations are managed and met by diplomatic conversations around scope at the beginning of projects.
- Clients and other team members trust your perspective because of the thought you put into each phase of your process.
- Deadlines are met.
- You take pride in your work and find fulfillment doing the best work possible under the time/resources constraints present for each initiative.
- One of the following: Bachelor's degree (field does not matter), UX Bootcamp completion, or equivalent experience in the field.
- Possess great attention to detail.
- Willingness to ask for clarity and help when it may feel awkward or uncomfortable to do so - from clients and other team members.
- Low ego, collaborative, and open minded.
- (Bonus) 2 years working as a product designer for an in-house design team or agency.
*An ‘asshole’ is someone who is unreasonable. A person who does not accept responsibility for their actions, and often blames others or circumstances for their shortcomings. Someone who doesn’t admit they are wrong, or resists the urge to admit are wrong when they are. Someone who puts their needs above the needs of others. Someone who doesn’t ask for help, or is afraid to admit they do not know something when knowing it is important or useful. An asshole is a person that talks shit behind the backs of others. A person who jumps to conclusions, often assuming ill-will on others. Also, a part of the body, commonly referred to as the anus.
**‘Second family’ is a group of people that you associate with, often over a long period of time, where you feel you can be your true self, shamelessly. You feel comfortable talking about anything with them, without a lingering fear of retaliation from saying the wrong thing or being crucified if ‘something comes out wrong.’ This group of people values you as a human, independent of your talents and ‘worth’ to an organization. They offer you trust and acceptance as a default in every interaction they have with you. Second family does not take long-term offense to simple misunderstandings, and trusts that differences in beliefs can exist between members without resentment or judgement. Second family does not feel the need to compete with each other and they offer each other support. They do not become envious, but rather they find joy when others see success.